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Athlete wishes to romantic their gambling enterprise membership.

Ultimately, the ball player advised us that the topic ended up being fixed. For that reason, we marked the fresh problem because the ‘resolved’ inside our program. The ball player out of Estonia got discover his membership banned once profitable a critical number in the Ice Casino due to another account registered lower than their name. He had inadvertently mutual their bank card info, that has been always create and you can deposit regarding the alternate membership.

Player’s account has been frozen.

We denied it complaint since the fund had been played ahead of we are able to intervene. The gamer out of Germany claimed €768, but they were just repaid 10% of their winnings (€76.80). They have been awaiting few weeks to the study. The player away from Poland features a verified membership and you can asked a great withdrawal from PLN 20,100 with not started received yet ,.

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The gamer from Bavaria had an issue depositing money on the Vulkan Vegas, reporting you to definitely €29 is missing despite the local casino saying the cash ended up being paid. The problem is solved if the local casino credited the fresh €31 to your player’s account once several communication about your deal. The ball player verified your situation ended up being set, leading to the brand new problem getting noted because the resolved from the Grievances Group. The player out of Germany successfully withdrew €400 but experienced difficulties with a consequent withdrawal of €905, that was refused three times. Even with called alive speak to have advice, she failed to discovered information on the reason and you can are looking forward to viewpoints on the money company.

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The player from Germany has been trying to contact local casino help without having to be winning. The gamer out of Ireland requested a detachment three months before. The gamer are feeling troubles finding the funds while the fee could have been rejected a few times because of the financial.

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